Brand Digital Designer
BT Group
Design and refine digital experiences across the company’s web platforms and campaigns. My role focuses on creating visually consistent, user-centric designs that align with the EE brand identity. Collobration with product, marketing, and development teams to bring concepts to life. Producing high-impact visuals, optimising layouts for accessibility and conversion, or evolving design systems to support new digital initiatives.
Designed end-to-end solutions for IBM’s software products using the Carbon Design System, moving seamlessly from UX concepts to polished UI. Led design shares and presentations with subject matter experts, and facilitated Design Thinking workshops to drive collaboration and innovation. Project designs was showcased at IBM’s global THINK conference.
Customer Service
Laura Ashley, B&Q
Promoted to Supervisor after demonstrating strong leadership and reliability. Consistently achieved top sales performance across the team. Delivered excellent customer service by resolving issues quickly and effectively. Trained and supported new staff to meet company standards.
